Shipping policy
Shipping Policy – Chopra’s Toys
This Shipping Policy applies to all orders placed with Chopra’s Toys within the United Kingdom.
Shipping Locations
Chopra’s Toys currently ships within the United Kingdom only.
We do not offer international shipping at this time.
Order Processing Times
Orders are typically processed within 2–3 business days, excluding weekends and public holidays.
During busy periods, promotions, or seasonal demand, processing times may be slightly longer.
Once your order has been processed, you will receive an order confirmation email.
Delivery Times
Estimated delivery times are as follows:
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Standard UK Delivery: 2–5 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to courier issues, weather conditions, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and are clearly displayed before you complete your purchase.
From time to time, we may offer delivery promotions, which will be clearly stated on our website.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched so you can monitor delivery progress.
Missed or Delayed Deliveries
If a delivery attempt is missed, the courier may attempt re-delivery or leave instructions for collection or rescheduling.
If your order is significantly delayed or appears lost, please contact us and we will assist you.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout.
Chopra’s Toys is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Damaged Items During Shipping
If your order arrives damaged, please contact us as soon as possible with photos of the packaging and item so we can investigate and resolve the issue.
Risk of Loss
Once your order has been dispatched and handed over to the courier, responsibility for the shipment passes to you.
This does not affect your statutory rights under UK consumer law.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Email: choprastoys@gmail.com