Terms of service
Welcome to Chopra’s Toys.
The terms “we”, “us”, and “our” refer to Chopra’s Toys.
Chopra’s Toys operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services.
By visiting our website, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
1. Eligibility and Account Use
By using our Services, you confirm that you are at least 18 years old or the age of majority in your place of residence and are legally capable of entering into a binding agreement.
Our website is intended for use by adults purchasing toys for children. We do not knowingly collect personal data directly from children.
You may be required to provide personal information such as your name, email address, billing address, shipping address, and payment details. You agree that all information provided is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
2. Our Products
Chopra’s Toys sells toys intended for children, including but not limited to RC cars, dolls, playsets, pretend play toys, sensory toys, and electronic toys.
We make every effort to display product details accurately. However, colours, packaging, and appearance may vary depending on your device or manufacturer updates.
All toys include age recommendations where applicable. These are provided for guidance only. Adult supervision is recommended, especially for toys containing small parts, batteries, or electronic components.
3. Toy Safety and Use
Certain toys may contain small parts and may not be suitable for children under specific ages.
Customers are responsible for ensuring toys are used safely and appropriately. Chopra’s Toys is not responsible for injury or damage resulting from use contrary to age guidance, warnings, or instructions.
4. Batteries and Electronic Toys
Some toys sold by Chopra’s Toys require batteries or include electronic components.
Batteries should only be installed or replaced by an adult. Rechargeable batteries must be charged under adult supervision. Instructions and safety warnings must be followed.
Chopra’s Toys is not responsible for damage, injury, or malfunction caused by misuse or failure to follow instructions.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase. Orders are subject to acceptance and availability.
An order is not accepted until payment has been successfully processed and an order confirmation is issued.
We reserve the right to refuse, cancel, or limit orders, including where pricing errors or suspected fraud occur.
Products are sold for personal and household use only and not for resale.
6. Prices and Payment
All prices are listed in GBP (£) unless stated otherwise and may change without notice.
Prices exclude delivery charges unless stated. Delivery costs are calculated at checkout.
You authorise us to charge your selected payment method for your order.
7. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, weather, or events outside our control. Risk of loss passes to you once the order is handed to the carrier.
8. Returns and Refunds
Returns and refunds are governed by our Returns and Refunds Policy, which complies with UK consumer law.
Nothing in these Terms affects your statutory rights.
9. Intellectual Property
All website content, including text, images, graphics, logos, and design, is the property of Chopra’s Toys or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy and UK GDPR regulations.
11. Limitation of Liability
To the fullest extent permitted by law, Chopra’s Toys shall not be liable for indirect or consequential losses.
This does not exclude liability for death, personal injury, or fraud where prohibited by law.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
13. Contact Information
For questions about these Terms, please contact:
Chopra’s Toys
Email: choprastoys@gmail.com
Address: 10a Compton Crescent, Northolt, England, UB5 5LP, United Kingdom